Refund & Cancellation Policy
AIDA's policy on membership fee refunds, event cancellations and adjustments.
1. Introduction
The Agro Input Dealer Association (AIDA), India, aims to ensure transparency and fairness in all membership-related payments made through its website and membership portal. This Refund & Cancellation Policy explains the conditions under which membership registration fees, renewal fees and other eligible payments may be cancelled or refunded. Applicants and members are advised to read this policy carefully before making any payment.
2. Membership Cancellation and Refund Eligibility
Membership registration and renewal payments are collected to process applications and provide membership-related services. Payment does not guarantee membership approval. Refunds may be considered in the following circumstances: Application Rejection: Refund eligibility for rejected membership applications will be determined according to AIDA's applicable membership fee rules. Duplicate Payment: Duplicate payments for the same membership or renewal transaction will be eligible for a refund after verification. Failed Transactions: If an amount is debited but the payment is not successfully received or recorded, AIDA will verify the transaction and take appropriate action. Cancellation Before Approval: Applicants may submit a cancellation request before membership approval. Refund eligibility will depend on the applicable membership rules and the stage of application processing. Exceptional Circumstances: Other refund requests may be considered by AIDA on a case-by-case basis.
3. Non-Refundable Payments and Renewal Cancellation
Membership fees may be non-refundable once membership has been approved and membership services have been activated, except where a refund is required by applicable law or specifically approved by AIDA. Members wishing to cancel a renewal must submit a written request to AIDA. Refund eligibility will depend on the applicable renewal rules and whether the renewed membership period or associated services have commenced. Any applicable non-refundable fee or deduction will be disclosed before payment. AIDA will not impose undisclosed refund deductions.
4. Refund Request Procedure
Applicants and members seeking a refund must contact AIDA through its official email address and provide the following details: Full name and registered mobile number. Registered email address. Membership or application number, if available. Payment transaction reference number. Payment date and amount. Reason for the refund request. Relevant supporting documents, if required. AIDA may request additional information to verify the transaction and determine refund eligibility.
5. Refund Processing and Payment Method
AIDA will review refund requests and communicate the outcome to the applicant or member. Once a refund has been approved, it will generally be initiated within 7–10 business days, subject to verification and payment gateway procedures. Approved refunds will generally be processed through the original payment method wherever supported. The time taken for the amount to appear in the applicant's account may depend on the bank, card issuer or payment service provider. For event registrations and other paid services, separate refund conditions may apply and will be communicated before payment.
6. Contact Information
For refund and cancellation requests, please contact: Agro Input Dealer Association (AIDA) Address: 304, Third Floor, Delhi Chamber, Delhi Gate, New Delhi – 110002, India Email: nsactaida@gmail.com Phone: +91 94265 79987 Email Subject: Refund Request – Membership Payment All refund requests will be reviewed in accordance with this policy and applicable laws.
This policy is published by Agricultural Input Dealers Association. Last updated 2026.